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Compare Theatre Tickets Privacy Policy

Who we are

At Compare Theatre Tickets, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Compare Theatre Tickets is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Grab a cuppa and read on

Types of data we collect

Website Cookies

Cookies – Our websites use cookies to collect information. This includes information about browsing behaviour by people who access our websites. This includes information about pages viewed and the customer journey around our websites.
We also work with Affiliate Marketing company Silvertap, when clicking "buy now" links leading to merchants websites, cookies are used to identify which retailer was clicked in order to provide sales related information, no personally identifiable data is stored

Analytics

Google analytics – When someone visits Compare Theatre Tickets we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Lucky Orange - When someone visits Compare Theatre Tickets we use a third party service, Lucky Orange, to collect standard internet information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We also track where on a page the user scrolls to or clicks as well as what is selected or typed in any forms This information is only processed in a way which does not identify anyone. We do not make, and do not allow Lucky Orange to make, any attempt to find out the identities of those visiting our website.

Mailing Lists & User Accounts

As part of the registration process for our e-newsletter, or site sign up, we collect personal information - email address. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, Sign-up.to, to deliver our newsletter, we will send your email address to them (when you purposefully sign up here), for our use only. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Sign-up.to privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails

Third Parties

We do not share or sell your information to any companies, other than those mentioned above for the purposes stated

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at data@comparetheatretickets.com

Changes to this Privacy Notice

This policy is reviewed on an annual basis, or when new, relevant, legislation is introduced. This policy was last updated on 14 May 2018

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